Contact Vision Store

Call or email us

Phone

Monday to Friday 9.00am to 5.00pm AEST

Email

Request support

Vision Store support centre
If you have questions about ordering, warranties, returns, funding, or tracking your delivery, please visit the Vision Store support centre.

Fields marked with * are mandatory.

Your request

What do you need help with?

Short description of your enquiry

Further details about your enquiry (Maximum 500 characters)

Sales Order Number/Invoice Number (if known)

Accessibility and support needs

Are you requesting funding?

YesNoFor example, through NDIS, DVA or similar programs

Funding provider

Membership number

Your contact details

First name (Maximum 32 characters)

Last name (Maximum 32 characters)

Email address

Phone number

Enter 10 digits without spaces starting with '0' for mobile or phone with area code

State

Postcode

Supporting document

If you'd like to, you can upload one supporting document, such as an invoice or product photo.

Supported file formats: .doc, .docx, .pdf, .png, .jpg, .jpeg
Maximum file size: 10MB

Attach file

Confirmation

By submitting this form, you confirm that you agree to the storing and processing of your personal data by Vision Australia as described in our Privacy Policy. The information you have submitted will be used to provide you with the most relevant content on Vision Australia services, news & events, and other opportunities for support.